As part of the Public/Thusong Service Week, uMshwathi Municipality, in collaboration with various government departments, successfully conducted a public service outreach programme on 15 September 2026, bringing essential services and awareness programmes closer to community members.
The day’s activities commenced at the Wartburg Taxi Rank and Spar, where various government departments engaged with members of the public and provided information and services aimed at improving access to government assistance.
The Wartburg South African Police Service (SAPS) conducted awareness campaigns on Gender-Based Violence (GBV) and other measures aimed at preventing crime and promoting community safety.
The South African Social Security Agency (SASSA) provided information on the procedures and requirements for applying for social grants. In addition, SASSA donated learner uniforms to two schools, contributing towards the educational needs of learners in the community.
The Department of Social Development (DSD) engaged with community members on various social challenges affecting society and provided guidance on available support services.
The programme subsequently proceeded to Dalton Shopping Centre, where the team was joined by Dalton SAPS to conduct further community awareness activities. The uMshwathi Traffic Department also conducted road safety awareness, educating road users on responsible road use and compliance with traffic regulations.
The Independent Electoral Commission (IEC) conducted voter education, informing community members about their civic responsibilities and the importance of participating in democratic processes.
Meanwhile, the Department of Cooperative Governance and Traditional Affairs (CoGTA) engaged with community members on the roles and responsibilities of Community Development Workers (CDWs) and their contribution to community development.
The successful implementation of the programme demonstrated the importance of collaboration between uMshwathi Municipality and government departments in bringing services closer to communities, promoting public awareness, and ensuring that residents are informed about the support and opportunities available to them.